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Customer Relationship Management (CRM)

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Customer Relationship Management (CRM)

Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

At MeroCRM, we customize the software as you like it.

  • Clients and Contact Management

  • Enquiries and Sales Opportunity Management

  • DSR, Daily Sales Report

  • Support Automation

  • Campaigns, Budget and ROI Management

  • Proposal/Contract Management

  • Quote/Invoice management

  • Customer Behaviour Tracking

  • Client Follow Up Management

  • Full Calendar and Project Management

  • Fully Customizable

  • Can connect to Back Office and ERP